Business communication. / 
A. C. "Buddy" Krizan ... [et al.]. 
 - 7th ed. 
 - Mason, OH:  Thomson South-Western,  2008. 
 - xix, 650 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references (p. 634) and index. 
<br/><br/>Contents: 1. The communication environment: Business communication foundation -- Multicultural and global communication -- Technological, legal, and ethical considerations -- 2. Effective communication development: Principles of business communication -- Print and electronic messages -- 3. Correspondence applications: Message formats -- Positive, neutral, and social business messages -- Negative messages -- persuasive messages -- 4. Written report applications: Business research and report writing -- Proposals, business plans and special reports -- Visuals aids -- 5. Oral and nonverbal communication: Interpersonal communication and teamwork -- Listening and nonverbal messages -- Orals communication essentials -- 6. Employment communication: The job search and resumes -- Employment communication and interviewing --   
<br/><br/><label>ISBN: </label>9780324374858 0324374852 
<br/><br/><label>LCCN: </label>2006936556 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>LC Class. No.: </label>HF5718.H28 
<br/><br/><label>Dewey Class. No.: </label>808/.06665