TY  - BOOK
AU  - 
AU  - 
TI  - Essentials of business communication.
SN  - 9780324588446
AV  - HF5718.13.G82 
U1  - 658.4/5 21
PY  - 2010///
CY  - London
PB  - South-Western
KW  - Business communication
KW  - United States
KW  - Case studies
KW  - Communication in organizations
N1  - Includes bibliographical references and indexes; Contents: 1. Communication in today's workplace: Career success begins with communication skills -- 2. The writing process: Planning business messages -- Composing business messages -- Revising business messages -- 3: Communicating at work: Electronic messages and memorandums -- Positive messages -- Negative messages -- Persuasive messages -- 4. Reporting workplace data: Informal reports -- proposals and formal reports -- 5. Professionalism, teamwork, meetings, and speaking skills: Professionalism at work: business etiquette, ethics, teamwork, and meetings -- Business presentations -- 6. Communication employment: The job search, resumes, and cover letters -- interviewing and following up --
ER  -