Essentials of business communication. / Mary Ellen Guffey, Dana Loewy - 8th ed. Annotated instructor's edition - London: South-Western, 2010. - xxiv, 444 p. + [various pagings]. : col. ill. ;

Includes bibliographical references and indexes.

Contents: 1. Communication in today's workplace: Career success begins with communication skills -- 2. The writing process: Planning business messages -- Composing business messages -- Revising business messages -- 3: Communicating at work: Electronic messages and memorandums -- Positive messages -- Negative messages -- Persuasive messages -- 4. Reporting workplace data: Informal reports -- proposals and formal reports -- 5. Professionalism, teamwork, meetings, and speaking skills: Professionalism at work: business etiquette, ethics, teamwork, and meetings -- Business presentations -- 6. Communication employment: The job search, resumes, and cover letters -- interviewing and following up --

ISBN: 9780324588446

Standard No.:

LCCN: 99020812

Subjects--Topical Terms:
Business communication--Case studies.--United States
Communication in organizations--Case studies.--United States

LC Class. No.: HF5718.13.G82

Dewey Class. No.: 658.4/5