TY  - BOOK
AU  - 
TI  - Structured activities for management training in communication.: Marshall Sashkin
SN  - 0925652040
AV  - P90.S25 
PY  - 1989///
CY  - Pennsylvania, MA
PB  - Organization Design & Development, 
N1  - Includes index; Contents: The garage window -- Frammus -- Nonverbal communication -- Active listening: written responses -- Active listening: verbal responses -- Asking questions right -- Assessing/ feedback skills -- Transparent management -- Trust - the president's decision -- The Climate of communication -- Bob, Carol, Ted and Alec -- Modern manufacturing, Inc. --
ER  -