TY - BOOK AU - Holley, William H. AU - Jennings, Kenneth M. AU - Wolters, Roger S. TI - The labor relations process. SN - 9780324585803 AV - HD8072.5.H64 PY - 2009/// CY - London PB - South-Western KW - Industrial relations KW - United States. N1 - Includes bibliographical references and index; Contents: 1. Recognizing rights and responsibilities of unions and management: Union-management relationship in perspective -- Evolution of labor - management relationships -- Legal influence -- Union and management: key participants in the labor relations process -- Why and how unions are organized -- 2. The Bargaining process and outcomes: Negotiating the labor agreement -- Economic issues -- Administrative issues -- Resolving negotiation (interest) disputes and the use of economics pressure -- 3. Administering the labor agreement: Contract administration -- labor and employment arbitration -- employee discipline -- 4. Applying the labor relations process to different labor relations systems: Labor relation in the public sector -- Labor relations in multinational corporations and in other countries ER -