TY - BOOK AU - AU - TI - Consumer behavior: an applied approach. SN - 0130895024 AV - HF5415.33.U6.H36 U1 - 658.8'342 dc21 PY - 2001/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Consumer behavior KW - Consumer behavior -- United States N1 - Includes bibliographical references and indexes; Contents: Introduction to consumer behavior -- Consumer research -- Segmentation, Targeting, and positioning -- Consumer perception -- Consumer learning and memory -- Consumer attitudes -- Motivation and emotion -- Personality, lifestyle, and self- concept -- Consumer decision making -- Communication -- Diffusion of innovations -- Group influence -- The family and generational cohorts -- Personal influence and word of mouth -- Social class -- Culture and microcultures -- ER -