Operations management. / ISOM 3313: Info Systems & Operations Mgmt Stevenson, William J. - (Custom edition: for University of Central Oklahoma) - New YOrk: McGraw-Hill, 2014. - iv, 492 p.: ill.;

Contents: Introduction to operations management -- Competitiveness, strategy and productivity -- Product and service design -- Strategic capacity planning for products and services -- Process selection and facility layout -- Work design and measurement -- Location planning and analysis -- Management of quality -- Supply chain management -- Project management --

9781308185101 1308185103

TS155.O61