Levy, Michael, <br/><br/>
Retailing management. / 
Michael Levy, Barton A. Weitz and Dhruv Grewal. 
 - 9th ed. 
 - xxxiii, 670 pages :  colored illustrations ;  29 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contents: 1. The world of retailing: Introduction to the world of retailing -- Types of retailers -- Multichannel retailing -- Customer buying behavior -- 2. Retailing strategy: Retail market strategy -- Financial strategy -- Retail locations -- Retail site location -- Human resource management -- Information systems and supply chain management -- Customer relationship management -- 3. Merchandise management -- Managing the merchandise planning process buying merchandise -- retail pricing retail communication Mix -- Store management: Managing the store -- Store layout, design, and visual merchandising -- Customer service --    
<br/><br/><label>ISBN: </label>9781259060663 1259060667 
<br/><br/><label>LCCN: </label>2013030858 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Retail trade--Management.
<br/><br/><label>LC Class. No.: </label>HF5429.L48(9e) 
<br/><br/><label>Dewey Class. No.: </label>658.8/7