TY - BOOK AU - Bolstorff,Peter AU - Rosenbaum,Robert TI - Supply chain excellence: a handbook for dramatic improvement using the SCOR model. T2 - Business logistics SN - 9780814417713 (hbk. : alk. paper) AV - HD38.5.B64 U1 - 658.7 23 PY - 2012/// CY - New York PB - American Management Association KW - Business logistics N1 - Includes bibliographical references and index; Contents: The supply chain operations reference model -- Build organizational support for supply supply chain improvement -- Define project scope -- Analyze performance -- Data, benchmarks, and competitive requirements-- Scorecards and gap analysis -- Defect analysis -- Develop the project portfolio -- Refine the project portfolio -- Opportunity analysis -- Lay groundwork to implement projects -- From portfolio development to implementation -- Initiative implementation -- The sample yourself interview and SCOR level 3 process diagram -- Solution design -- Level 4 process development and the storyboard -- Configure, solution test, pilot, refine, and roll out -- Supply chain strategy -- Extend to the greater value chain -- ER -