Bolstorff, Peter. <br/><br/>
Supply chain excellence: a handbook for dramatic improvement using the SCOR model. / 
Peter Bolstorff and Robert Rosenbaum. 
 - 3rd ed. 
 - New York :  American Management Association,  2012. 
 - xviii, 284 p. :  ill., map ;  24 cm. 
 - Business logistics .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contents: The supply chain operations reference model -- Build organizational support for supply supply chain improvement -- Define project scope -- Analyze performance -- Data, benchmarks, and competitive requirements-- Scorecards and gap analysis -- Defect analysis -- Develop the project portfolio -- Refine the project portfolio -- Opportunity analysis --  Lay groundwork to implement projects -- From portfolio development to implementation -- Initiative implementation -- The sample yourself interview and SCOR level 3 process diagram -- Solution design -- Level 4 process development and the storyboard -- Configure, solution test, pilot, refine, and roll out -- Supply chain strategy -- Extend to the greater value chain --  <br/><br/> 
<br/><br/><label>ISBN: </label>9780814417713 (hbk. : alk. paper) 081441771X (hbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2011026467 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics.
<br/><br/><label>LC Class. No.: </label>HD38.5.B64 
<br/><br/><label>Dewey Class. No.: </label>658.7