TY - BOOK AU - Slack, Nigel AU - AU - TI - Operations management. SN - 9780273776208 AV - TS155.S56 PY - 2013/// CY - Harlow PB - Pearson KW - Manufacturing processes. KW - Process control. KW - Operations Management KW - Production management N1 - Includes index; Contents: Operations management -- Operations performance -- Operations strategy -- Process design -- Innovation and design in services and products -- Supply network design -- Layout and flow -- Process technology -- People, jobs, and organization -- The nature of planning and control -- Capacity management -- Inventory management l -- Supply chain planning and control -- Enterprise resource planning (ERP) -- Lean synchronization -- Project management -- Quality management -- Operations improvement -- Risk management -- Organizing for improvement -- Operations and corporate social responsibility (CSR) -- ER -