TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills.
SN  - 9780073403267 (alk. paper)
AV  - HF5718.L63 
U1  - 651.7 23
PY  - 2014///
CY  - New York, NY
PB  - McGraw-Hill/Irwin
KW  - Business communication
N1  - Includes bibliographical references (pages 528-534) and index; Content: Building blocks for effective messages -- Creating good will -- Letters, memos e-mail and web writing -- Polishing your writing -- Interpersonal communication -- Research, reports, and visuals -- Job hunting --
ER  -