Abrefa-Gyan, Kwame. <br/><br/>
Practical business communication for professional and tertiary students. /    
Kwame Abrefa-Gyan. 
 - 2nd ed. 
 - Accra :  Pentecost Press Limited,  2011. 
 - vi, 336p. :  20 cm. 
<br/><br/> Includes bibliographical references. 
<br/><br/>Contents: The nature of communication -- Media or channels of communication -- Public speaking -- Visual communication/ non-verbal communication -- Audio-visual communication -- Barriers to communication -- Report writing -- Drafting of advertisement -- Interview -- Offer of appointment -- Mass media of communication -- Post office services -- Requirements of an effective organization structure -- Public relations -- Customer relations -- Conference -- Duties of an administrative manager/ secretary -- Approach to summary -- Approach to comprehension -- The sentence -- Synonyms and antonyms -- Parts of speech -- Nouns without plural -- Idiomatic expressions -- Words/ expression which demand your attention -- Management information system -- Questionnaires. 
<br/><br/><label>ISBN: </label>9789988109105 
<br/><br/><label>LC Class. No.: </label>HF5718.Ab8(2e)