The quality management manual: how to write and develop a successful manual for quality management systems /
Jenny Waller, Derek Allen and Andrew Burns.
- London: Nichols Publishing Company, c1993.
- 206 p.: ill, 23cm.
Includes index.
Contents: Introduction -- A Brief history of quality management manuals -- The Content of the quality management manual -- Definitions -- The Quality policy manual -- The Quality procedures manual -- Workplace references -- Writing and designing the quality management manual -- Writing the quality management manaual -- Designing the quality management manual -- Project management -- Planning and resourcing the project -- Preparing the quality management manual -- Assessment and after: Maintaining and developing the quality management manual -- Appendix.