TY  - BOOK
AU  - Kilgour, Lauralee
TI  - Administrative procedures for the Canadian office.: edited by Lauralee Kilgour
SN  - 9780136139119
AV  - HF5547.A35 
PY  - 2010///
CY  - Toronto
PB  - Pearson
N1  - Includes index; Contents:Part I: A career as an office professional -- Human relations -- Management of work,time and resources -- Organization structure and office layout -- Part II -- Office services: Office technology -- Incoming and outgoing mail -- Information management -- Front-line reception -- Travel arrangements -- Meeting and conferences -- Business communication -- Office commerce and keeping records -- Part III -- The Future of the administrative assistant -- Employment strategies -- Professional development
ER  -