TY - BOOK AU - Kreitner, Robert TI - Organizational behaviour SN - 0072535253 0072866586 AV - HD58.7.K766 PY - 2004/// CY - Boston PB - Irwin KW - Organizational behavior. N1 - Contents: The World of organizational behavior: Organizational behavior: Developing people-centered organizations skills -- Learning module A: Ethics and organizational behavior -- Managing diversity: Releasing every employee's potential -- Organizational culture, socialization and mentoring -- International OB: Managing across cultures -- Individual behavior in organizations: Individual differences: Self-concept, personality and emotions -- Values, attitudes, abilities and job satisfaction -- Social perception and attributions -- Motivation through needs, jobs design and intrinsic rewards -- Motivation through equity, expectancy and goal setting -- Improving job performance with feedback extrinsic rewards and positive reinforcement -- Learning module B: Performance appraisal -- Group and social processes : Individual and group decision making -- Group dynamics -- Teams and teamwok for the 21st century -- Managing conflict and negotiation -- Organizational communication in the internet age -- Influence tactics, empowerment and politics -- Leadership -- Creating effective organizations -- Managing change and stress -- Learning module C: Research methods in organizational behavior ER -