Communicating for managerial effectiveness : Problems, strategies, solutions. /
Phillip G. Clampitt.
- 5th ed.
- Los Angeles: SAGE, 2013.
- xix,331p.: ill.; 26cm.
Includes bibliographical references and index
Contents: Understanding communication -- Examining communication approaches -- Scrutinizing ethical issues -- Imparting the organizational culture -- Selecting and using communication technologies -- Managing data, information, knowledge, and action -- Providing performance feedback -- Communicating across organization boundaries -- Communicating about change -- Cultivating the innovative spirit -- Building a world-class communication system.