TY  - BOOK
AU  - Hicks, Michael J.
TI  - Problem solving in business and managemnet: hard, soft and creative approaches
SN  - 1861523874
AV  - HD30.23.H52 
PY  - 1991///
CY  - London
PB  - Thomson Business Press
KW  - Decision making.
N1  - Includes index; Contents; Problems, problems, problems! -- Resolving problems -- Decisions, decisions! -- Where has all our creativity gone? -- Working in groups -- Brainstorming -- Synectics -- Introduction to logical thinking -- Structured opportunity searches -- The "Common sense " (rational ) approach -- A System by any other name -- Soft systems thinking -- Really complicated problems! -- Coping with change -- Appendices: Possible solutions to slected exercises
ER  -