TY - BOOK AU - Barabba,Vincent P. AU - Zaltman,Gerald TI - Hearing the voice of the market: competitive advantage through creative use of market information SN - 0875842410 (hard : acid free paper) : AV - HD30.23.B358 U1 - 658.8/02 20 PY - 1991/// CY - Boston, Mass. PB - Harvard Business School Press KW - Decision making KW - Industrial management KW - Marketing research KW - Competition N1 - Includes bibliographical references and index; Contents: The problem of market information and decision making -- Doing useful research -- Competent curiosity and playfulness -- The Reality of knowledge use --Glossary -- Appendix ER -