Hearing the voice of the market : competitive advantage through creative use of market information /
Vincent P. Barabba and Gerald Zaltman.
- Boston, Mass. : Harvard Business School Press, c1991.
- xiv, 294 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Contents: The problem of market information and decision making -- Doing useful research -- Competent curiosity and playfulness -- The Reality of knowledge use --Glossary -- Appendix.