TY - BOOK AU - Whetten, David A TI - Developing management skills SN - 0131273205 AV - HD30.4.W46 PY - 2005/// CY - New Jersey PB - Prentice N1 - includes index; Contents: Developing self awareness -- Managing personal stress -- Solving problems analytically and creatively -- Coaching, counseling and supportive communication -- Gaining power and influence -- Motivating others -- Managing conflict -- Empowering and delegating -- Building effective teams and teamwork -- Leading positive change ER -