TY  - BOOK
AU  - Walker, John R.
TI  - Introduction to hospitality management.
SN  - 9780135109519
AV  - TX911.3.P4 N53 
PY  - 2010///
CY  - New Jersey
PB  - Prentice Hall
N1  - Includes glossary and index; Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants,managed services, and beverages: The restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation, theme parks, clubs and gaming entertainment: Recreation, theme parks, and clubs -- Gaming entertainment -- Assemblies and event management: Meetings, conventions, and expositions -- Special events -- Managerial areas of the hospitality industry: Leadership and management -- Planning -- Organizing -- Communicating and decision - making -- Human resources -- Control
ER  -