Walker, John R. <br/><br/>
Introduction to hospitality management. / 
John R. Walker. 
 - 3rd ed. 
 - New Jersey:  Prentice Hall,  2010. 
 - xxxvii, 662p.:  ills. :  26cm. 
<br/><br/> Includes glossary and index. 
<br/><br/>Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants,managed services, and beverages: The restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation, theme parks, clubs and gaming entertainment: Recreation, theme parks, and clubs -- Gaming entertainment -- Assemblies and event management: Meetings, conventions, and expositions -- Special events -- Managerial areas of the hospitality industry: Leadership and management -- Planning -- Organizing -- Communicating and decision - making -- Human resources -- Control. 
<br/><br/><label>ISBN: </label>9780135109519 
<br/><br/><label>LC Class. No.: </label>TX911.3.P4 N53