Management information systems: managing the digital firm. /
Kenneth C. Laudon, Jane P. Laudon
- 11th ed.
- Upper Saddle River : Pearson Education, 2010.
- 653 p. : col. ill. ; 28 cm.
Includes bibliographical references and index.
Contents: Part One: Organizations, management, and the networked enterprise: Information systems in global business today -- Global e-business:how businesses use information systems -- Information systems, organizations, and strategy -- Ethical and social issues in information systems -- Part Two: Information technology infrastructure: IT infrastructure and emerging technologies -- Foundations of business intelligence: databases and information management -- Telecommunications, the internet, and wireless technology -- Securing information systems -- Part three: Key system applications for the digital age: Achieving operational excellence and customer intimacy: enterprise applications -- E-commerce: digital markets, digital goods -- Managing knowledge and collaboration -- Enhancing decision making -- Part four: Building and managing systems: Building information systems -- Managing projects -- Managing global systems.