TY - BOOK ED - Indian Institute of Banking and Finance TI - Managing and marketing of financial services. AV - HG174.M35 PY - 2007/// CY - New Delhi PB - Taxman Publications KW - Marketing N1 - Includes appendix; Contents: Strategic business planning -- Market- the strategic point -- Marketing-segmentation and product development -- Marketing-communications -- Marketing - distribution and pricing -- Organizational behavior and human resource management -- Communication -- Conflict resolution -- Team leadership -- Case study ER -