Evaluation with power: a new approach to organizational effectiveness, employment and excellence. /
Sandra Trice Gray
- San Francisco: Jossey- Bass Publication, 1998.
- xxvii,178 p.: ill.; 25cm.
Includes index.
Contents: Making evaluation a useful management tool: Ongoing evaluation: A New approach -- Empowering staff for evaluation -- The Board's role in evaluation -- How volunteers can contribute to evaluation -- Using client feedback to improve programs and services -- Using ongoing evaluation to strengthen key areas: Organizational behavior and policy -- Program effectiveness and outcomes -- Human resource management -- Resource development -- Ethics and accountability -- Adapting the evaluation process to the organizational culture -- Using outside evaluators.