Harrington, James H.
Performance improvement methods: fighting the war on waste. /
H. James Harrington and Kenneth C. Lomax
- New York: McGraw Hill, 2000.
- xxxi, 395 p.: ill.; 24cm.
Includes index.
Contents: Introduction to WOW (War on Waste) -- Basic battle plans -- Basic data-analysis weapons -- Basic idea-generation weapons -- Basic decision-making weapons -- Basic action/execution weapons -- Performance improvement teams -- Measurement systems -- Appendix A: Glossary -- Appendix B: Performance improvement weapons.
ISBN: 0070271410
Subjects--Topical Terms: Organizational effectiveness. Problem solving. Brainstorming.
LC Class. No.: HD58.9.H373