TY - BOOK AU - Gibson-Odgers,Pattie TI - Administrative office management : short course. SN - 0538438576 AV - HF5547.O219 U1 - 651.3 22 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - Office management N1 - Includes bibliographical references (p. 392-399) and index; Contents: Identifying basic concepts and trends -- Managing human resources in the office -- Practicing leadership and communication skills -- Managing essential administrative services ER -