TY - BOOK AU - Gibson-Odgers,Pattie TI - Administrative office management :complete course. SN - 0538438576 AV - HF5547 .O218 2005 U1 - 651.3 22 PY - 2000/// CY - Mason, Ohio PB - Thomson/South-Western KW - Office management N1 - Various multi-media instructional materials are available to supplement the text; Includes bibliographical references (p. 512-521) and index; Contents: Identifying basic concepts and trends -- Practicing leadership and communication skills -- Managing human resources in the office -- Managing the office environment and systems -- Managing office environment issues ER -