TY - BOOK AU - Payne, James. AU - Carlin, Diana. TI - Applications. communication : for personal and professional contexts. SN - 0931054753 9780931054754 AV - P90.P29 PY - 2001/// CY - Topeka, Kan. : PB - Clark Pub., KW - Communication KW - Study and teaching (Secondary) KW - Public speaking KW - Study and teaching KW - Oral communication. N1 - Includes glossary and credit; Contents: Application. communication process -- Application.communication management -- Application.listening -- Application.language -- Application.nonverbal communication -- Application.interpersonal skills -- Application.conducting an interview -- Application.interviewing -- Application.communication technology -- Application.group types and functions -- Application.group member roles -- Application.group leadership -- Application.group maintance -- Application.task skills -- Application.group mehanics -- Application.managing conflict -- Application.speech preparation -- Application.support material -- Application.visual aids -- Application.research -- Application.organization -- Application.delivery -- Application.voice -- Application.informative speaking -- Application.persuasive speaking ER -