Fundamentals of human communication : social science in everyday life. /
Margaret H. DeFleur ... [et al.].
- 3rd ed.
- Boston : McGraw Hill, c2005.
- xv, 454, [26] p. : ill. ; 24 cm.
Rev. ed. of: Fundamentals of human communication / Melvin L. DeFleur. 2nd. ed. c1998.
Includes bibliographical references (p. 453-454) and indexes.
Contents: The Communication process: an overview -- Verbal communication: using speech and language -- Nonverbal communication: communicating without language -- The Importance of listing -- Communicating interpersonally -- Communicating in small groups -- Communicating between cultures -- Presenting yourself effectively -- Overcoming communication apprehension -- Influencing others Coping with conflict -- Using media to communicate interpersonally -- Understanding mass communication -- Professional communication -- Understanding communication research.