Principles of operations management. /
Jay Heizer and Barry Render.
- 6th ed.
- Upper Saddle River, N.J. : Pearson Prentice Hall, c2006.
- xxxv, 671, A18, I15 p. : ill. (chiefly col.) ; 28 cm.
Includes bibliographical references and indexes.
Contents: Operations and productivity -- Operations strategy in a global environment -- Project management -- Forecasting -- Design of goods services -- Managing quality -- Supplement 6: Statistical process control -- Processs strategy -- Supplement 7: Capacity planning -- Location strategies -- Layout strategy -- Human resources and job design -- Supplement 10: Work measurement -- Supply-chain management -- Supplement 11: E-commerce and operations management -- Inventory management - Aggregate planning -- Material requirements planning (MRP) and ERP -- Short-term scheduling -- Just-in-time and lean production systems -- Maintenace and reliability.