TY - BOOK AU - Evans, James R. AU - Lindsay, William M. TI - An introduction to six sigma and process improvement. SN - 0324311990 AV - TS156.8.E1 PY - 2005/// CY - Australia PB - Thomson KW - Six sigma N1 - Includes index; Contents: Principles of six sigma: The Foundations of six sigma: principles of quality management -- Principles of six sigma -- Six sigma DMAIC methodology: Project organization, selection, and definition -- Process measurement -- Process analysis -- Process improvement -- Process control -- Design for six sigma: Design for six sigma-concept and design development -- Design for six sigma-optimization and verification -- Six sigma implementation: Implementing six sigma -- Appendix A -- Appendix B ER -