An introduction to six sigma and process improvement. /
James R. Evans and William M. Lindsay.
- Australia: Thomson, c2005.
- xii,324p.: ill.; 28cm.
Includes index
Contents: Principles of six sigma: The Foundations of six sigma: principles of quality management -- Principles of six sigma -- Six sigma DMAIC methodology: Project organization, selection, and definition -- Process measurement -- Process analysis -- Process improvement -- Process control -- Design for six sigma: Design for six sigma-concept and design development -- Design for six sigma-optimization and verification -- Six sigma implementation: Implementing six sigma -- Appendix A -- Appendix B.