Public sector management. /
Norman Flynn
- 3rd edition
- London: Pearson, 1997.
- xi, 244 p.: 23 cm.
Includes bibliographical references and index.
Contents: Introduction -- The Public sector in the United Kingdom -- Politics and the public sector -- Public spending -- Social policies and mangement -- Introducing markets -- Markets and managerial behaviour -- Managing through contracts -- Service design and customer orientation -- Managing performance -- Managing people -- Organizational structures -- The Future of public sector management.