TY  - BOOK
AU  - Lehman, Carol M.
AU  - Debbie, D. Dufrene
TI  - Business communication.
SN  - 0324037287
AV  - HF5721.L34 
PY  - 2002///
CY  - Ohio
PB  - South -Western
N1  - Includes index; Contents: Communication foundations -- The Writing process -- Communicating through letters, memorandums and electronic communication -- Communicating through reports business presentations -- Communicating about work and jobs -- Appendices -- Appendix A: Document format and layout guides -- Appendices: Appendix B: Document formats -- Appendix C: Language review and excercies -- Appendix D: Grading symbols.
ER  -