TY  - BOOK
AU  - Alder, Roland B.
TI  - Communication at work: principles and practices for business and the professions.
SN  - 007288025
AV  - HF5718.A33 
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill
N1  - Contents: Basics of business and professional communication: Communicating at work -- Communication, culture and work -- Verbal and nonverbal messages -- Listening -- Interpersonal skills -- Interviewing : Pricinples of interviewing -- Types of interviews -- Working in groups : Working -- Effective meetings -- Making effective presentations -- Organizing your ideas -- Verbal and visual support in presentations -- Delivering the presentation -- Types
ER  -