Communication at work: principles and practices for business and the professions. /
Ronald B. Alder.
- Boston: McGraw-Hill, 2005.
- xxvi, 462 + various pagings.: ill.; 26cm.
Contents: Basics of business and professional communication: Communicating at work -- Communication, culture and work -- Verbal and nonverbal messages -- Listening -- Interpersonal skills -- Interviewing : Pricinples of interviewing -- Types of interviews -- Working in groups : Working -- Effective meetings -- Making effective presentations -- Organizing your ideas -- Verbal and visual support in presentations -- Delivering the presentation -- Types.