Locker, Kitty O. <br/><br/>
Business communication :building critical skills. / 
Kitty O. Locker, Stephen Kyo Kaczmarek. 
 - 2nd ed. 
 - New York :  McGraw-Hill/Irwin,  2004. 
 - xxix, 637 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contents: Building blocks for effective messages -- Creating goodwill -- Letters, memos and e-mail messages -- Polishing your writing -- Interpersonal communication -- Research, reports and visuals -- Job hunting. 
<br/><br/><label>ISBN: </label>0072562196 (alk. paper) 0072865717 (alk. paper) 0071214844 (international) 
<br/><br/><label>LCCN: </label>2002035595 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>LC Class. No.: </label>HF5718.L633 
<br/><br/><label>Dewey Class. No.: </label>651.7