TY - BOOK AU - Hasty,Ronald W. AU - Reardon,James TI - Retail management. SN - 0070270317 (hardcover) AV - HF5429.H329 U1 - 658.8/7 20 PY - 1997/// CY - New York PB - The McGraw-Hill Companies KW - Retail trade KW - Management KW - Case studies N1 - Includes bibliographical references (p. R0-R12) and indexes; Contents: The Retailing environment: An overview of retailing -- Retail strategy : creating the compeitive advantage -- The Environment of retailing and decision-making issues -- The Retail customer: Understanding and identifying the customer -- Customer information from research -- The Retail store : Store location and site evaluation -- Store design and layout -- Human resource management and store organization -- Financial analysis and management -- Retail merchandise and pricing: Planning merchandise needs and merchandise budgets -- Assortment planning, buying and vendor relations -- Pricing merchandise -- Communicating with the retail customer: Retail advertising -- Retail selling, sales promotion and publicity -- Retailing challenges and changes : The Virtual store and retail database marketing -- Globalization and changing retail formats ER -