TY - BOOK AU - Davis, Carol M. TI - Patient practitioner interaction: an experiential manual for developing the art of health care. SN - 9781556429941 AV - RM705.D38 U1 - 610.9'6 dc22 PY - 2011/// CY - Thorofare, NJ PB - Slack inc. KW - Physical therapist and patient KW - Allied health personnel and patient KW - Professional socialization N1 - Includes bibliographical references and index; Contents: Basic awareness of self -- Family history -- Values as determinants of behavior -- Identifying and resolving moral dilemmas -- Stress management -- The nature of effective helping: empathy and sympathy versus pity -- Effective communication: problem identification and helpful responses -- Assertiveness skills and conflict resolution -- Communicating to establish rapport and reduce negativity -- Communicating with cultural sensitivity -- The helping interview -- Spirituality in patient care -- Health behavior and effective patient education -- Communicating with persons who have disabilities -- Sexuality and disability: effective communication -- Communicating with people who are dying and their families ER -