Davis, Carol M. <br/><br/>
Patient practitioner interaction: an experiential manual for developing the art of health care. / 
Carol M. Davis 
 - 5th ed 
 - Thorofare, NJ  Slack inc.  2011 
 - 274p :  ills., index; 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Contents: Basic awareness of self -- Family history -- Values as determinants of behavior -- Identifying and resolving moral dilemmas -- Stress management -- The nature of effective helping: empathy and sympathy versus pity -- Effective communication: problem identification and helpful responses -- Assertiveness skills and conflict resolution -- Communicating to establish rapport and reduce negativity -- Communicating with cultural sensitivity -- The helping interview -- Spirituality in patient care -- Health behavior and effective patient education -- Communicating with persons who have disabilities -- Sexuality and disability: effective communication -- Communicating with people who are dying and their families. 
<br/><br/><label>ISBN: </label>9781556429941 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>LC Class. No.: </label>RM705.D38 
<br/><br/><label>Dewey Class. No.: </label>610.9'6