TY - BOOK AU - Chaffey,Dave TI - E-business and e-commerce management : strategy, implementation, and practice. SN - 9780273707523 AV - HF5548.32.C472 U1 - 658.8/72 22 PY - 2006/// CY - New York PB - Pearson Education KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Contents: Introduction to e-business and e-commerce -- E-commerce fundamentals -- E-business Infrastructure -- E-environment -- Strategy and applications: E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Implementation: Change management -- Analysis and design -- Implementation and maintenance ER -