Adaptation of: Leadership roles and management functions in nursing. 7th ed. c2012.

Includes bibliographical references and index.

Contents: The essential tools of effective leadership and management: Understanding the characteristics of leadership and management -- Effective leadership and management decision making -- Ethical components of leadership and management -- Legal issues and patient's rights issues impacting leading and managing -- Planning tools for the new nurse: The planning process -- Becoming a successful change agent -- Budgetary planning -- Organizing tools for the new nurse: How organizations work -- Organizing patient care -- The impact of power, politics and collective bargaining on organizational climate -- Staffing tools for the new nurse: Making the most of interviews -- Developing self and others -- Effective staffing and scheduling -- Directing tools for the new nurse: Motivation -- Managing time wisely -- Delegation and supervision -- The importance of good communication -- Managing conflict -- Controlling tools for the new nurse: The quality control process -- The performance appraisal -- Discipline and coaching techniques --