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Operations management: integrating manufacturing and services. / Mark M. Davis, Janelle Heineke

By: Davis, Mark MContributor(s): Heineke, JanelleMaterial type: TextTextPublisher: Boston: McGraw Hill, 2005Edition: 5th edDescription: xxxix, 679 p.: ill.; 26cmISBN: 0072948248Subject(s): Operations managementDDC classification: 658.5 LOC classification: TS155.D24
Contents:
Contents: 1. Operations management in today's business environment: Introduction to operations management -- Operations strategy: defining how the film compete -- financial analysis on in operations management -- The role of technology in operations -- Supply chain management -- Integrating manufacturing and services -- 2. Process decisions: New product and service development, and process selection projection management process measurement and analysis -- Job design design and work performance measurement -- Quality management -- Quality tools for improving processes Lean production -- 3. Facility decisions: Facility location and capacity -- Facility layouts -- Forecasting -- 4. Aggregate planning and inventory decisions: Aggregate planning -- Inventory systems for independent demand -- Inventory systems for dependent demand -- 5. Daily operational decisions: Waiting line management -- Waiting line theory -- Scheduling --
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Item type Current location Home library Call number Status Date due Barcode
Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY
General Stacks 		WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY
TS155.D24(5e) (Browse shelf) Available K/1812/1812/19

Includes index.

Contents: 1. Operations management in today's business environment: Introduction to operations management -- Operations strategy: defining how the film compete -- financial analysis on in operations management -- The role of technology in operations -- Supply chain management -- Integrating manufacturing and services -- 2. Process decisions: New product and service development, and process selection projection management process measurement and analysis -- Job design design and work performance measurement -- Quality management -- Quality tools for improving processes Lean production -- 3. Facility decisions: Facility location and capacity -- Facility layouts -- Forecasting -- 4. Aggregate planning and inventory decisions: Aggregate planning -- Inventory systems for independent demand -- Inventory systems for dependent demand -- 5. Daily operational decisions: Waiting line management -- Waiting line theory -- Scheduling --

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