Quality management for organizational excellence : introduction to total quality. / David L. Goetsch, Stanley B. Davis.
Material type: TextPublisher: Boston : Pearson, 2013Edition: 7th edDescription: xii, 456 p. : ill. ; 29 cmISBN: 9780135019672; 0135019672Subject(s): Total quality managementDDC classification: 658.4/013 LOC classification: HD62.15.G64
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Includes index.
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