Wisconsin International University College Main Library

Your cart is empty.

Quality management: creating and sustaining organizational effectiveness / Donna C.S. Summers

By: Summers, Donna C.SMaterial type: TextTextPublisher: New Jersey: Prentice Hal, c2005Description: xi, 409 p.: ill, 24cmISBN: 0132626438Subject(s): ManagementLOC classification: HD62.15.S85
Contents:
Contents: Organizational effectiveness -- Organizational philosophy -- Quality systems -- Creating a customer focus -- Organizational leadership -- Strategic planning -- Human resource development and management -- Measures of organizational success -- Process management -- Problem-solving tools and techniques -- Project management -- Business results -- Appendix 1 -- Appendix 2 -- Appendix 3 -- Appendix 4 -- Appendix 5 -- Glossary -- Answers to selected problems.
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
Item type Current location Home library Call number Status Date due Barcode
Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
General Stacks 		WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
HD62.15.S85 (Browse shelf) Available 1619/12

Includes index.

Contents: Organizational effectiveness -- Organizational philosophy -- Quality systems -- Creating a customer focus -- Organizational leadership -- Strategic planning -- Human resource development and management -- Measures of organizational success -- Process management -- Problem-solving tools and techniques -- Project management -- Business results -- Appendix 1 -- Appendix 2 -- Appendix 3 -- Appendix 4 -- Appendix 5 -- Glossary -- Answers to selected problems.

There are no comments on this title.

to post a comment.

If you have any concerns or questions; kindly contact the library

© Powered by WIUC IT - Support Services Unit