Office procedures for administrative professionals. / Patsy Fulton-Calkins.
Material type: TextPublisher: Toronto : Thompson Nelson, 2005Description: xiv, 382 p. : ill. ; 28cmISBN: 0176415726LOC classification: HF 5547.F84Item type | Current location | Home library | Call number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF 5547.F84 (Browse shelf) | Available | 8123/085/16 |
Includes index, glossary and end notes.
Contents: Part 1: The workplace: succeeding in a changing workplace: Succeeding in the work environment -- Telework -- Time, stress and anger management -- Ethical behavior and workplace standards -- Part 2: Communication: skills for a diverse working environment: The communication process -- Creating and preparing business documents -- Creating effective presentations -- Telecommunications -- Part 3: Office administration:providing administrative support: Mastering technology -- Information distribution and reprographics -- Financial transactions and record keeping -- Records management -- Workplace visitors and scheduling appointments -- Planning and organizing meetings and conferences -- Arranging for business travel -- Part 4: Your career: planning for the future: Your career path -- Leadership.
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