Introduction to hospitality management. / John R. Walker.
Material type:
TextPublisher: New Jersey: Prentice Hall, 2010Edition: 3rd edDescription: xxxvii, 662p.: ills. : 26cmISBN: 9780135109519LOC classification: TX911.3.P4 N53| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TX911.3.P4 N53 (Browse shelf) | 1 | Available | 7358/383/13 |
Includes glossary and index.
Contents: The Hospitality industry and tourism: Hospitality spirit -- Tourism -- Lodging: The hotel business -- Rooms division operations -- Food and beverage operations -- Restaurants,managed services, and beverages: The restaurant business -- Restaurant operations -- Managed services -- Beverages -- Recreation, theme parks, clubs and gaming entertainment: Recreation, theme parks, and clubs -- Gaming entertainment -- Assemblies and event management: Meetings, conventions, and expositions -- Special events -- Managerial areas of the hospitality industry: Leadership and management -- Planning -- Organizing -- Communicating and decision - making -- Human resources -- Control.
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