Quality and performance excellence:Management, Organization, and Strategy. / James R.Evans.
Material type: TextPublisher: Australia: Thomson, 2008Edition: 5th edDescription: x,502p.: ill; 23cmISBN: 9780320324381320LOC classification: HD62.15.D4Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HD62.15.D4 (Browse shelf) | 1 | Available | 7537/565/13 |
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Includes index.
Contents:-- Foundations of Quality and Performance Excellence:Introduction to quality and Performance excellence:Frameworks for organizational quality: performance Excellence,Competitive Advantage,Strategic Management -- Performance Excellence and Organizational Theory: Quality in the Customer -Supplier relationships: Designing organizations for Performance excellence: Tools and Techniques for performance excellence -- Performance Excellence and Organizational Behavior: Quality Teamwork: Engagement,Empowerment,and Motivation -- Leadership and Implementation: Leadership for Performance excellence: Performance excellence and Organizational change.
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